Terms of Service
These terms apply to your use of the EZO Contact Center (EZOcc) website.
Use of this website
This website is provided for general information about EZO Contact Center's outsourced call center and live answering services. Content may be updated at any time without notice.
Pricing information
Rates shown on this site are starting points and typical package rates. Final pricing depends on staffing requirements, call volume, hours of coverage, skill requirements and program structure, and is confirmed in a written quote or service agreement.
Service agreements
No service relationship is created by browsing this site or submitting a form. Services begin only after a written agreement or signed quote is in place between the client and EZO Contact Center.
Client responsibilities
Clients are responsible for providing accurate scripts, escalation procedures, routing instructions and any system access required for agents to perform contracted work.
Intellectual property
Website content, branding and materials are the property of their respective owners. Third-party brand names referenced on this site are used to describe the programs our teams have supported and do not imply endorsement.
Limitation of liability
To the extent permitted by law, EZO Contact Center is not liable for indirect or consequential damages arising from use of this website. Service-level obligations, if any, are defined in the applicable client agreement.
Contact
South St, Philadelphia, PA 19147 — Ron.Haque@EZOcc.com