Dedicated agent pricing

Pay by the agent hour with no setup fees, on 24/7/365 coverage. This page covers dedicated call center agents and teams. Live answering service plans are priced separately by monthly minutes.

Starting rates

International dedicated agents start at $6/hour depending on the role, staffing requirements, schedule, skill level and program structure — it is a starting rate, not an automatic rate for every role. Spanish-speaking agents are $12/hour flat and domestic U.S.-based agents are $19/hour.

Custom programs

Larger or specialized programs are priced around your requirements — tell us your coverage hours, agent count and skill needs and we'll price it exactly.

Most popular

International dedicated agents

From $6/agent/hour

Starting rate — varies by role and program

  • Available 24/7/365
  • Inbound or outbound
  • Dedicated agents
  • Monthly reporting
Request custom pricing

Spanish-speaking agents

$12/agent/hour

Flat rate

  • Available 24/7/365
  • Bilingual support
  • Dedicated agents
  • Multi-channel coverage
Request custom pricing

Domestic U.S.-based agents

$19/agent/hour

For programs that require U.S. agents

  • Available 24/7/365
  • U.S.-based staffing
  • Custom workflows
  • CRM and helpdesk integration
Request custom pricing

Larger or specialized programs

Call for pricing

Custom-built staffing solutions

  • Available 24/7/365
  • Dedicated team lead and QA
  • Custom SLAs
  • Named account manager
Request custom pricing

* $6/hour is a starting rate for international dedicated agents and varies by role, schedule, skill level and program structure. Spanish-speaking agents are $12/hour flat and domestic U.S.-based agents are $19/hour.

Want an exact monthly number?

Share your hours of coverage and agent count and we'll send a line-item quote.