Privacy Policy
This policy explains how EZO Contact Center (EZOcc) handles information collected through this website and through our services.
Information we collect
We collect the information you choose to send us through our contact and quote forms — typically your name, business name, email address, phone number and details about the support program you are considering. We also collect standard technical information such as browser type and pages visited.
How we use information
Information is used to respond to quote requests, prepare pricing, deliver contracted call center and answering services, and improve our website. We do not sell your information.
Call recordings and client data
Where a client program includes call recording or quality monitoring, recordings and customer data are handled under the terms of that client agreement and used only to deliver and improve the contracted service.
Sharing
We share information only with service providers that help us operate our business and website, or where required by law.
Data retention and security
We retain inquiry information for as long as needed to respond and maintain business records, and apply reasonable administrative and technical safeguards to protect it.
Your choices
You can ask us to update or delete information you have submitted by contacting us using the details below.
Contact us
Questions about this policy? Email Ron.Haque@EZOcc.com or call 888-913-0788.