Reliable & Affordable Call Center Services
Starting at Just $6/Hour!
EZO is an Easy Outsourcing Omnichannel Contact Center that cares for the world’s most trusted brands.
Reduce Costs | Improve Customer Experience | Scale Effortlessly
Why Choose EZO?
Affordable Pricing
High-Quality Service at a Low Cost
Outsourcing your call center operations shouldn’t break the bank. At EZO Contact Center, we offer international agents starting at just $6/hour and U.S.-based agents starting at $15/hour—allowing businesses to cut costs without sacrificing quality. Our competitive pricing model ensures you get the best return on investment, making customer support and sales outreach more efficient and affordable. Whether you’re a startup, small business, or enterprise, we provide cost-effective solutions tailored to your needs.
24/7 Support
Business Never Sleeps, & Neither Do We
Customers expect immediate support, no matter the time zone. That’s why EZO Contact Center operates 24/7, 365 days a year, ensuring that you never miss an opportunity to engage with customers. Whether it’s a late-night order inquiry, emergency technical support, or global customer base across multiple time zones, we’ve got you covered. With round-the-clock availability, your business remains open even when you’re off the clock.
High-Quality Agents
Skilled Professionals Delivering Exceptional Service
Our agents are highly trained professionals with experience in customer service, sales, technical support, and lead generation. We don’t just hire agents—we train them extensively to ensure they provide a polished, professional, and personalized customer experience. With a strong focus on communication skills, problem-solving, and customer satisfaction, our team is equipped to handle complex inquiries, retain customers, and boost brand loyalty.
Scalable Solutions
We Grow with Your Business
Whether you’re a small business looking to outsource your first customer service team or a large enterprise needing hundreds of agents, EZO Contact Center offers scalable, flexible solutions. You can start small and expand as your business grows, without worrying about the cost and complexity of hiring, training, and managing an in-house team. Our services adapt to your needs, ensuring seamless scalability that supports your growth—whether you’re handling seasonal surges, or rapid business expansion.
What We Do
EZO Contact Center provides affordable, high-quality call center solutions, including 24/7 customer support, outbound sales, appointment setting, and live chat. Our trained agents help businesses reduce costs, enhance customer satisfaction, and scale seamlessly, so you can focus on growth while we handle your customer interactions. 🚀
Virtual Receptionist Services
🎙 Professional Call Answering – Never miss a call with our live receptionists.
🔄 Call Routing & Message Taking – Ensure messages reach the right person instantly.
Inbound Call Handling
📞 24/7 Customer Support – We manage calls, answer queries, and provide technical support.
🛍 Order Processing – Ensure seamless purchases with efficient handling of orders and payments.
🔧 Tech Support – Provide troubleshooting and assistance for your customers.
Outbound Call Handling
📅 Appointment Setting – Book more meetings and close more deals.
📞 Sales & Lead Generation – Increase revenue with expert outbound sales agents.
💰 Follow-Ups & Surveys – Retain customers and gather valuable feedback.
🔔 Customer Re-engagement – Win back inactive customers with targeted outreach.
Live Chat & Email Support
💬 Instant Chat Assistance – Convert website visitors into paying customers with real-time support.
📧 Email Support – Professional, fast responses to customer inquiries.
🔄 Ticket Management – Efficiently track, prioritize, and resolve customer issues.
Our Clients
-
Since EZO Contact Center was established in 2018, we have had to pleasure of serving a
-
wide array of clients from an variety of verticals such as Telecom Companies, Customer
-
Service BPOs, Laboratories, Home Security, and Food Delivery Apps
-
AT&T
-
Charter Spectrum
-
Vertex Labs
-
Triton Technologies
-
Valor Global
-
Limitless Luxury Travels
-
CapCom
-
Jangju Fightwear
-
Intuit Turbo Tax
-
Dick’s Sporting Goods
-
Frontier
-
Cox
-
ADT Home Security
-
Pack Mart
-
Affordable Telecom Services
-
Plastic Place
-
Comcast
-
CenturyLink
-
Viasat
-
Slice
-
EZ Rent Technologies
-
LightUp
-
Online Stores
-
The Haque Foundation
About Our Centers
Workstations
EZO Contact Centers feature around 50 seats each, meticulously designed to address noise concerns. The workstations incorporate partitions between agents, and the interior of these partitions is enveloped in soundproofing material, effectively minimizing disruptions from neighboring agents’ conversations.
Connectivity
EZO Contact Centers boast connectivity from four of the nation’s top-tier internet service providers, supplemented by a fifth backup satellite connection, ensuring constant online availability. A failover switch interconnects all routers, enabling a seamless transition between ISPs as needed.
Power Redudancy
In terms of power redundancy, EZO Contact Centers are well-prepared. Our systems are initially linked to a Universal Power Source (UPS) equipped with four substantial batteries. Additionally, a power generator is in place for extended power backup in case the UPS depletes. In the rare event of unavailability of generator fuel, a secondary UPS system for the internet routers kicks in to sustain connectivity.
Pricing
Basic
-
$10/Agent/Hour
- For teams of 1-5 Agents
- Available 24/7/365
Professional
-
$8/Agent/Hour
- For teams of 6-10 Agents
- Available 24/7/365
Business
-
Call for Pricing
- For teams of 11-20 Agents
- Available 24/7/365
Enterprise
-
Call for Pricing
- For teams of 21+ Agents
- Available 24/7/365